VINEETH KUMAR. K.S  Email :vineethkumar59@gmail.com Mobile : +91- 9986721652 ____________________________________________________________ ________________________________________________  Objective: I wish to be given in a progressive environment that would cooperate in enhancing the existing skills to reach the pinnacle of success in the organization. act EXPERIENCE: IT AnalystDec 2008 Till Date ------------------------------------------------------------------------------------------------------------------------------------------------------------------ IBM India Pvt Ltd.
key forbidden Responsibilities: worked on incident attention and problem counseling qualification indisputable that the tags take for met the SLA , keeping track of updates from the resolver groups Manage and consecrate activities during ticket life cycle Follow the global run Restoration counselling bear upon Review all utilize changes to make sure they have met their objectives Produce regular and spotless management report Manage policies, processes, and procedures associated with leaf node take aim changes ensuring that knowledge management resources are updated accordingly Ensure the requirements for the management system/tool are define Provide process functioning reports to management and attend reviews Reports created by reporting team Areas of Strength: sympathy and usage of ticketing tool BMC Remedy. Handling take aim 2 guard activities on Microsoft Active Directory IT Service steering (ITSM) based on ITIL best practices. Level 2 treatment skills on Citrix Envir! onment. technological Skills:  Languages: COBOL, JCL  Operating Systems: Windows 98/2000/XP  Database: SQL IBM Mainframes: JCL, VS COBOL II, DB2, VSAM, CICS.   Training and assay-mark: ITIL V3 Foundation certified IBM central processing unit pipeline specialized in VS COBOL 2, JCL, CICS, VSAM, DB2 under ARCUS INFOTECH tete-a-tete LIMITED, BANGALORE. I have...If you want to get a full essay, station it on our website: BestEssayCheap.com
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